Ambiera ForumDiscussions, Help and Support. |
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So I've been working on re-vamping my old website all weekend in Rocketcake. I even bought the Pro version so that I could include html code. I have lots of individual product pages where I have an image gallery that only consists of one or two pictures, so that visitors can click on the picture and get a larger, pop-up view. Everything works perfectly when I preview it on my computer. I've uploaded the files to my web host, and now every page shows the wrong thumbnail. For example, the page for item 225 shows the thumbnail for item 226. But when I click on the thumbnail, it shows me the correct 225 image. What is going on??? |
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Further info: I see that Rocketcake creates a thumbnail image in rc-images when I place an image into the image gallery. When it generates the html, it's putting the wrong generated image link into the page. |
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Difficult to say, maybe you have an old version of your webpage in your browsers cache? Press CTRL+F5 to clear the cache. You could also try to re-upload, uncheck the option "only upload xhanged files", maybe it helps. |
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Done all that about a dozen times. Something's wrong in the process where RocketCake creates a new image name for the thumbnail and the image references on the webpage. Question: are there any characters that should not be used in naming the image files? I have dashes in my image files, and I've noticed RocketCake converts those dashes to underscores in the code. Another question: is there a limit to the number of pages you can have within a single *.rcd file? I would think it could manage a few hundred with no problem? |
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Okay, I think I have it fixed. I went back and put every single image I use on the site into my local rc_images folder and edited all the pages to point back to that folder and deleted the references to the auto-generated images in the program's appdata folder. So far so good. I hope it doesn't break when I go in and add more pages. By the way, I couldn't get the built-in ftp to work. I've always used filezilla anyway, so that's what I'll continue to use I guess. |
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I think I'm having the same problem. I am trying to change a couple of pictures on my gallery page. The image thumbnails created by RocketCake are rwb_9.jpg and rwb_10.jpg. Everything looks good in the editor and also on the preview page from the editor. However, when I open the page in Edge and Chrome, the old thumbnails are displayed (cache is cleared everytimg I check). I deleted rwb_9.jpg and rwb_10.jpg from the server. The local copy of these files are good (right-click open gives the correct picture). So I re-upload the local files to the server. Right click and open the files from the server side and the picture is the correct picture - BUT - opening in Chrome and Edge still displays the old thumbnail. Hoping for some help as re-creating the whole page will be cumbersome everytime one picture needs updating. Have the Pro version.http://www.purden.com/lakecabin2.... Images 5 and 6 are the ones not working (Loft Bedroom and Bedroom (Queen Bed)). |
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I have quite a number of image galleries on my site, and my experience is: as soon as you change, add or delete just one image, and even if only one of the galleries is concerned, RocketCake will rename all thumbs. That means you will have to re-upload all rwb... files (plus the new full size image(s)), and of course also the wsp_gallery.js file - and clear your browser cache. Using an external FTP client such as FileZilla gives better control than RC's built-in FTP client. |
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Thank you for replying. I've done all this ... several times ... except the wsp_gallery.js file so thank you for that tip but still not working. I'm clearing cache. I'm using an external FTP client. I've been deleting the affected files from the server and re-uploading. Still can't get rid of that old thumbnail. Any further suggestions greatly appreciated. I've done it before and remember having this same problem but somehow got it to work previously. Just can't figure it out this time. |
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