Ambiera ForumDiscussions, Help and Support. |
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Hi! :) I paid for the pro Version, but all of a sudden I have the free Version and in this one I can't add to the html code. How can I activate the paid version again? The only thing I did was close the app and when I opened it again the pro version was gone... Thank you :) |
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You could re-enter your license code. See also here: https://www.ambiera.com/rocketca... |
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Click Help -> Register and enter your key. If it doesnt have that menu, then you likely have some version from an app store. Uninstall that one, so that you don't accidentely start that one again. |
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Hi Thank you. My problem is that no window opens when I click on help... :S I'm using version 4.8 maybe that's the problem? When I click on "help" nothing is happening. I know there should be a place where I put the license key but I cannot open that page... |
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Try renaming the app from "Rocketcake Website editor" (or similar) to "Rocketcake". Does it work then? And are you using the version from this website? |
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wrote: Try renaming the app from "Rocketcake Website editor" (or similar) to "Rocketcake". Does it work then? Is it possible to re-name apps "just like that" I'm using macOS ? And are you using the version from this website? Yes. I downloaded it from the website and then I upgraded so I got a license key. If I had known this causes issues I would have downloaded the pro version directly from the App Store :S |
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Usually, that should be no problem at all, wondering what happened on your system. Best is to contact me directly, see support -> contact on this website and I'll try to figure it out. |
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