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Upgrade to Pro version

JPDS
Guest
Quote
2020-12-27 18:09:43

I bought the Pro version but can't upgrade. Can't find where to insert the key. I press "help" but the register doesnt show. If I press to "open help" nothing happens


niko
Moderator
Quote
2020-12-28 07:28:20

Hi,

you probably have RocketCake from the Mac App Store installed? That version doesn't have this. Uninstall it (drag it to the trash) and then download the version from this website. You likely need to right-click it and select "open".

That version has the register menu option.


JPDS
Guest
Quote
2021-01-02 04:07:44

Hi
Uninstalled it, reinstalled from the site (doesn't go the the other apps place but no problem). Now the register option appears but I can't register it. I insert my name just as I received in the mail, insert the activation code and it says the data inserted is invalid. Maybe the company name isn't exactly as it was when I bought the licence but I erased the email. Is it possible te send me the email again ?
*email address removed*

I can send you the activation code and the order ID but not by the forum since it is visible


niko
Moderator
Quote
2021-01-02 07:56:59

Thanks, I've sent you a mail with details.


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