Ambiera ForumDiscussions, Help and Support. |
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Hello. I'm currently servicing a game named 'Troubleshooter' in steam and using the library irrKlang. Recently I've got some reports from users that they can't hearing any sound of my game. And almost of them are using external sound card (ea: DAC). Does irrKlang not support for 7.1 sound card? Please help me! |
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It should work. What driver are you using? |
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the most recent reported user is using sound-blasterx-g6 https://us.creative.com/p/amplifiers/sound-blasterx-g6 |
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I found suspicious content while analyzing the user's log. According to the log we found, the following process seems to fail on the machine with the device. irrklang::createIrrKlangDevice (irrklang::ESOD_AUTO_DETECT, irrklang:::ESEO_DEFAULT_OPTIONS, deviceID); |
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Maybe the driver has a problem. It usually defaults to DirectSound. Maybe you could give them the option to manually swtich to WinMM (first parameter). Probably this helps already. |
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OK. I'll give it a shot. |
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