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WebsitePainter FAQ

Frequently asked questions and their answers regarding WebsitePainter:


Can I create responsive websites with WebsitePainter?

WebsitePainter doesn't start, Mac OS X says the application is from an unidentified developer, what to do?

When buying a WebsitePainter license, how fast do I get it?

What payment options are available?

Where do I get support?

Does it run on Linux?

How do I use PHP or JavaScript in WebsitePainter?

Does WebsitePainter work with MobileMe?

All the letters are looking wrong when uploaded to my server, what can I do?

How is it possible to accept payments on my website? How do I add a paypal button to it?

What is the difference between RocketCake and WebsitePainter?



Can I create responsive websites with WebsitePainter?

There is a free website editor named RocketCake, you can create responsive website with that. It is also created by Ambiera and works similar to WebsitePainter. It is a bit more difficult to use of course, since responsive websites are a bit more complicated, naturally. With WebsitePainter, you can only create static websites.

WebsitePainter doesn't start, Mac OS X says the application is from an unidentified developer, what to do?

You can either disable gatekeeper, or easier: Hold the control key and click the WebsitePainter app icon. Then choose 'open'. WebsitePainter will then start.

When buying a WebsitePainter license, how fast do I get it?

If you pay by creditcard, paypal or other fast electronic payment methods, you get your WebsitePainter license nearly instantly, via mail. Simply enter the license code in your WebsitePainter copy and it should work.
Other payment methods like wire transfer may take a bit longer.

What payment options are available?

We are using a payment processor, which means that all payment methods are supported that it provides. This is currently Credit Cards, EChecks, ACH, Electronic Funds Transfer, Wire Transfer, Local Currency Bank Transfers, Direct Deposit, Paypal, Orders taken by phone and fax and more. Just take a look at the Buy now page for details.

Where do I get support?

There is a detailed Online documentation available, as well as a forum where you can ask questions. And as last resort, you can also always try to contact us directly.

Does it run on Linux?

Yes, WebsitePainter runs perfectly on linux. Simply download the Windows version and use Wine to run the .exe. Here is the Wine compatibilty page for WebsitePainter.

How do I use PHP or JavaScript in WebsitePainter?

Using PHP and JavaScript is quite simple in WebsitePainter, and there are several ways to do this. For PHP, simply name the pages/files with a .php extension, not .html which is the default. By using either the 'PHP Code' element (Insert -> PHP code), you can enter php code anywhere on the page. Additionally, you can use the menu 'View -> HTML Code of Page' to insert PHP code before and inside the header. Same for JavaScript code.

Does WebsitePainter work with MobileMe?

Just use the 'Publish to local disk' feature of WebsitePainter: You can simply access iDisk using the Finder, so you can simply copy the files published by WebsitePainter (Publish to local disk) there.

All the letters are looking wrong when uploaded to my server, what can I do?

It could be the problem that your webserver is configurated wrongly, sending out wrong encodings for your .html files. To fix this, simply create a file where your website is, and name it ".htaccess". (Note, there is a '.' as first letter). The content of this file should be:

<FilesMatch "\.(htm|html|css|js)$">
ForceType 'text/html; charset=UTF-8'
</FilesMatch>

This then fixes it.

How is it possible to accept payments on my website? How do I add a paypal button to it?

It's quite easy to do this using paypal: Once you have a paypal account (register it a www.paypal.com), you can create a Button with paypal to accept credit card payments. Just log into paypal, you will find an option in there to create such a button. For me, this is under 'Merchant services -> Website payment solutions -> Create a button' (Probably named diffently, you have to look a bit for this). You can select the type of button, name of your article, price, currency, tax rate and much more there. When finished, paypal will give you some HTML code for that button. Copy this HTML code and paste it into a new HTML element in WebsitePainter. That is all. If you preview your website, you should see the paypal button on the website, and it should already work.

What is the difference between RocketCake and WebsitePainter?

With WebsitePainter, you can easily create normal websites by clicking them together. With RocketCake, you can do this too, but you can create websites with it, which are responsive. Meaning that they automatically adjust themselves to the device they are displayed on. Like they work nicely both on an iPhone as well as on a PC screen. For this, RocketCake is a bit more complicated to use then WebsitePainter.